Toronto, Canada, August 28, 2019 –(PR.com)– Reply users can orchestrate a mix of automated and manual communication touchpoints, voice, personal emails, and social touches, and create a personalized sales journey for prospects.
Reply, the leading sales acceleration platform, announces the release of new functionalities, a new and improved Chrome extension, multichannel sequences, cloud calls, Tasks dashboard, and becomes a multichannel sales engagement platform. With these major product updates, Reply will help Sales teams orchestrate a mix of automated and manual communication touchpoints across multiple channels and create personalized sales journeys according to their sales playbooks.
Reply’s new functionalities now cover the four main stages of a sales cycle and automate a majority of manual, routine tasks. The first stage, lead search and sales prospecting is now easier due to the new Chrome extension, which allows users to discover prospects in Gmail, LinkedIn, or browsing the web. The new extension allows users to find emails right from the plugin and push prospects to sequences in Reply. The Chrome extension brings context, communication history and the ability to reach out via email, calls or social networks to a prospect.
The lead generation stage is covered with Reply’s new multichannel sequences, which allows users to combine personal emails and follow-ups, cloud calls, tasks, and social touchpoints as steps in a sequence and automate the process of engaging leads according to a sales playbook. Due to the new integration with Vidyard, the leading video platform for business, Reply users can add personalized videos to emails and increase prospect engagement.
Based on the steps in a multichannel sequence, Reply automatically generates daily tasks available in the Chrome extension’s Task dashboard. Users can create additional tasks manually connected to the lead qualification and lead nurturing stages, execute those tasks, make calls, log call results, and sync the data with a CRM.
“At Reply, we believe that every task and sales operation that can be automated, should be automated while keeping each communication touchpoint personal,” says Oleg Campbell, CEO, and Founder of Reply.io. “With the release of the new multichannel sequences, Chrome extension, as well as the voice and Task dashboard, Reply automates most of time-consuming daily operations of sales reps, allowing them to focus on closing deals and impactful communications.”
The new features are available for all Reply users. If you’d like to see how Reply can help you accelerate sales, be sure to check out the features during a 14-day free trial.
Reply is a sales engagement and sales automation platform, which automates personal email outreach, calls, and tasks, while Sales can focus on what really matters – closing deals. Whether it’s inbound, outbound, recruiting, account management, business development, new user trials or existing customers – Reply takes care of outreach at scale.
For more information, please visit https://reply.io
Olivia Milton, CMO
Published at Wed, 28 Aug 2019 13:40:00 +0000